As It Should Be

MIAMI—While passengers in the economy cabin watched the standard preflight safety video Monday, United Airlines flight attendant Kim Walters quietly informed first-class ticket holders aboard Flight 1173 of the location of the plane’s actual emergency exits, sources confirmed. “Ladies and gentlemen, if you’ll please give me your attention for a brief and important announcement about…

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Death To Bullshit

What is bullshit? Bullshit lies on a spectrum somewhere between ineptitude and outright deception. Bullshit can be characterized in a few different ways: Superfluous or unnecessary Cluttered, clunky, or needlessly complex Intentionally deceptive or insincere Popups, jargon, junk mail, anti-patterns, sensationalism, begging for likes, tracking scripts, marketing spam, dark patterns, unskippable ads, clickbait, linkbait, listicles,…

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Lessons From Dunning-Kruger

As you can see in the chart above, the most competent individuals tend to underestimate their relative ability a little, but for most people (the bottom 75%) they increasingly overestimate their ability, and everyone thinks they are above average. I sometimes hear the effect incorrectly described as, “the more incompetent you are, the more knowledgeable…

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